Regardless of who you’re reaching, and how they want to connect, the Healthx platform makes it easy. Our portals give your constituents access to any data they need, from multiple data sources, via a single, secure platform. And the technology solutions we provide within our portals help you engage and build digital relationships with your customers.
The Healthx Portal solutions are designed to be deployed as either a complete, end-to-end solution that can be tailored to meet the needs of each individual payer or as a set of components that can be embedded into existing portals to provide significant new levels of capability and functionality. Payers that wish to leverage their existing portal investment, or who would like to transition to a new portal platform over time, have the ability to use only the Healthx Portal features that they need today, and then expand their use of the Healthx platform functionality based upon their ongoing business needs.
Solutions for Payers
Members, employers and providers use our portals to access claims, eligibility, medical authorization and other benefit information. Healthx provides this information on the web as well as to your callers via IVR and Fax. Everything is customized to give them the information they want, in a format that meets your business needs.
But Healthx does so much more. Staying connected with and engaging your members, patients, providers, and any other constituents has never been easier or been more important to your business. Healthx provides your users with one place to store information and to let you know how best to communicate with them. Our innovative Communications System keeps you connected with all of our constituents. You can notify them of events, such as claims being paid, authorizations approved, wellness checkups due, and any other important event. These notifications can be delivered in any format from U.S. mail, fax, e-mail, SMS text messaging and even scripted telephony. The Healthx solution gets data to your people however in whatever manner works best for them.